FAQ Singapore

Is my payment on your site secure?
Payment on our site is very secure and has been tested thoroughly prior to the launch of our service. We work closely with all the relevant parties to ens...
Tue, 27 Dec, 2016 at 3:01 PM
How can I pay for ELEVEN SPORTS?
ELEVEN SPORTS currently accepts MasterCard &Visa (debit and credit card), Amex, JCB and PayPal for payment. More payment modes will be made available ...
Tue, 27 Dec, 2016 at 3:03 PM
In what countries is your service available?
ELEVEN SPORTS is currently available in Singapore, Belgium, Luxembourg, Poland and Taiwan. The content available in each country varies in accordance with...
Tue, 27 Dec, 2016 at 3:08 PM
Can I still watch if I'm travelling overseas?
No, subscribers in Singapore will only be able to use ELEVEN SPORTS in Singapore. This is due to the terms of our broadcasting rights we hold for our prem...
Tue, 27 Dec, 2016 at 3:08 PM
When will my payment be taken?
All ELEVEN SPORTS packages will be charged at time of purchase. Renewal payments will then depend on the package you have purchased. The Monthly Pass wil...
Tue, 27 Dec, 2016 at 3:09 PM
Is there 'Video-On-Demand' available?
Yes, our video section is available for free on web and within our Android and IOS apps. Click to this linkhttp://www.elevensports.sg/category/whats-new, ...
Tue, 27 Dec, 2016 at 3:09 PM
How do I change the channel within "WATCH LIVE"?
You can easily change the channel via the Watch Live section by selecting your choice from the dropdown menu (mobile, Samsung Smart TV, Apple TV) or tab (...
Tue, 27 Dec, 2016 at 3:10 PM
Can I watch on different devices at the same time?
Your subscription allows you to watch our premium sports content on one device at a time.
Tue, 27 Dec, 2016 at 3:10 PM
What causes the quality of my stream to change?
In order to ensure the stream remains continuous at all times, the player is configured to adapt the quality of the stream according to the strength of you...
Tue, 27 Dec, 2016 at 3:11 PM
I am having trouble subscribing or signing in.
Please contact us at info@elevensportsnetwork.sg with details of the problem you are experiencing and we will be more than happy to assist you in resolvin...
Tue, 27 Dec, 2016 at 3:11 PM